#ONEDRIVE SYNC CLIENT AND SHAREPOINT SYNC AND ERRORS HOW TO#
How to configure the new OneDrive sync client Step 1: Enable the new sync client in SharePoint Admin Center Please reference this most recent article for the updated and most relevant instructions. NOTE: Microsoft has made a number of significant updates to the OneDrive Sync Client since I published this post. However, for your organization to take advantage of the new client, you need to follow steps outlined below.
The new OneDrive sync client now is very stable, addresses the issues and limits that plagued the old sync client, allows folder-by-folder (selective) sync and is THE SINGLE client for both OneDrive and SharePoint. So what happened recently – Microsoft fixed the SharePoint Document Libraries’ sync issues by releasing the new OneDrive sync client that was now compatible with both OneDrive and SharePoint document libraries.
At the same time, a separate OneDrive sync client for OneDrive itself worked like a charm (sync from user’s own OneDrive for Business account). I even published a separate post on the topic where I advised my clients to avoid sync if possible. While OneDrive sync client for SharePoint existed, it was not reliable, caused various sync conflicts, missing documents, and frustrated users. Let me explain.įor some time, those relying heavily on the sync capability of SharePoint were somewhat out of luck. Maybe they will make improvements on the OneDrive client, but who knows.I have been waiting for quite some time to write this post. I certainly hope MS introduces a more stable way to access SharePoint documents like a mapped drive, but I don't see that happening with the route they are going with SharePoint. Just in my experience, it will lead to headaches if you are having to manage user sync issues for even more than 3 people, rather than having them utilize the system in a more functional manner. Sure you can run a script that checks every 5min to see if onedrive.exe is running, and have like a VB popup to either notify the user, or automatically run onedrive.exe, but you should also consider training them on using the SharePoint web GUI. Sync issues can lead to duplicate files (which means unmerged changes in documents identified by machine name tagged on to the end of the document).
And this is a huge user experience change when they are used to file explorer access, but it is definitely worth investing the time in. We tell users SharePoint web via browser should be their primary access method. OneDrive sync for SharePoint has issues with larger quantities of files regardless of library/site, because it still has to process/enumerate through permissions of items you don't have access to, as well as all files on that folder/site and sub-contents. I advised them to primarily use SharePoint web client as their primary access method, and OneDrive to only synchronize exactly the folder or library they need. In my organization when we made the change, I actually did user training that they understood the functionality of the OneDrive client, including known issues/risks/considerations.
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